What is ParkParcel?
ParkParcel is your travel companion for lighter luggage and more memories! Our pre-paid, pre-labeled shipping bags make it simple to send your clothing home, freeing up suitcase space for souvenirs. Each ParkParcel is a durable, eco-friendly, and stylish solution to hassle-free travel.
How do I use ParkParcel?
1. Pack the Magic: Prepare for your theme park adventure by packing your suitcase with all the essentials. Start your journey ready to explore!
2. Create Unforgettable Memories: Immerse yourself in the magic of the parks without worrying about extra baggage. Enjoy every ride, show, and souvenir find to the fullest.
3. Lighten Your Load: When it’s time to head home, simply fill your ParkParcel with clothing and items you no longer need on hand. Create extra space in your luggage for the treasures you’ve collected!
4. Pack Up with Ease: Repack your suitcase stress-free—no overstuffing, no stress, no sweat!
5. Send It on Its Way: Drop your ParkParcel at the hotel front desk or schedule a complimentary USPS pickup. Your items will make their way home, safe and sound!
What can I pack in my ParkParcel?
Clothing only, please! Items like accessories, shoes, or other non-clothing items can’t be shipped for safety and compliance reasons. Please do not pack prohibited items such as electronics, batteries, liquids, perishables, or any other items prohibited by the USPS.
How much can each ParkParcel hold?
Each ParkParcel is 15x19 inches and designed to hold up to 10 pounds of clothing. Need to ship more? Simply grab an extra bag!
What are the design options for ParkParcel bags?
Our bags feature exclusive theme park-inspired designs, including an abstract of Monorail Red or motifs inspired by iconic attractions such as Pirates of the Caribbean and Haunted Mansion.
Are there any added costs?
There are none! Once you grab your pre-paid, pre-labeled ParkParcel, you’re good to go—just pack, seal, and send. If your parcel exceeds the 10lb weight limit or contains prohibited items, additional charges may apply per our terms and conditions. Keep it simple, follow the guidelines, and your ParkParcel journey will be smooth sailing. Deal? 😊
Can I track my parcel after shipping?
Yes! Once your parcel is shipped, you’ll receive a tracking number to monitor its journey until it reaches your home. You're always welcome to check in on your order utilizing our Pixie Tracking in Guest Services.
Is ParkParcel eco-friendly?
Absolutely! Our packaging is made with eco-conscious materials, so you can ship sustainably and feel good about your choice.
Can I reuse my ParkParcel bag?
No, ParkParcel bags are designed for single-use convenience, but here’s the magic: each pre-paid label is valid for an entire year from the date of purchase! So, feel free to stock up and have ParkParcel bags ready for your next adventure.
If you don’t use them during your trip, no worries! Just reach out to us with your order number, and we’ll happily send you a replacement label at no extra cost. It’s our way of making your travel stress-free and oh-so-magical. ✨
What if my parcel is lost or damaged?
In the rare chance your ParkParcel encounters a detour on its magical journey (or doesn’t arrive home as planned), we’re here to make it right. Simply contact us through the Pixie Protection Portal with your order number and any details you can provide, and we’ll respond within 24 business hours.
Navigating carrier issues can be frustrating, but don’t worry—we’ll handle the hard part for you. From tracking down your parcel to working with the carrier, Pixie Parcel will keep you updated every step of the way. Plus, every ParkParcel is covered by standard USPS insurance, with additional protection provided by Pixie Promise Protection, included in every purchase.
Your adventure shouldn’t stop at the parks—we’ll ensure your parcel makes it home safe and sound! 🌟
Are there restrictions on shipping internationally?
Currently, ParkParcel is available for domestic shipping within the U.S. Stay tuned as we explore ways to expand globally!
How long does it take for my ParkParcel to arrive home?
Transit times depend on your location but generally align with USPS standard shipping speeds.
Check our Pixie FAQ pack for more questions about our PixieParcel or send a message to one of our Pixies and we will help answer them.
